Job Information
IQVIA Database Support Analyst 1 in Taguig City, Philippines
Role Purpose:
Researches, analyses and responds to internal client data inquiries regarding data trends, data applications, IQVIA systems, or methodologies
Ensures resolutions for the client data inquiries meet the timelines outlined in the Service Level Agreement
Performs monthly proactive analysis of key client markets and promoted products to identify potential data anomalies and data processing-related issues, and ensures appropriate corrective actions were taken
Analyses new product trend for onboarding to production
Job Description:
Assures the accuracy and timeliness of additions and modifications to the IQVIA sales databases through input from internal and external sources, while understanding the impact of data trends and on all stakeholders.
Proactively identifies all supplier and database exceptions through Quality Control review and/or maintenance within the file and resolves routine exceptions.
Ensures Service Level Agreement (SLA's) & KPI are targeted.
Makes daily verification supplier processing and output and applies corrections as needed.
Directly reports to Supervisor in Manila and have meetings with the US local office at least twice a week.
Ensures all maintenance performed rules and protocols.
Visually monitors data for any trends in the weekly client information.
Maintains documentation of Quality Control Procedures.
Job Requirements :
Bachelor’s degree in any science and technology field
Preferably with background in sales or data analysis and has a good understanding of the pharmaceutical industry
Strong interpersonal, written, and communication skills.
Strong customer focus, an attention to detail and excellent analytical and problem-solving skills.
Ability to work well with others cross functionally
Proven ability to achieve goals on time
Good analytical and problem-solving skills
Proficient in the use of Microsoft office application.
Ability to work under time constraints and under minimum supervision.
Willing to work in the night shift.
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com
IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare – and human health – forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.
To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA, including our colleagues at Q² Solutions, contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled