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IQVIA Senior Manager - Talent Acquisition Systems and Onboarding in Parsippany, New Jersey


The role of Senior Manager of Talent Acquisition’s Systems and Onboarding supports IQVIA’s Contract Sales and Medical Solutions (CSMS) group. In this role you will help design, train/implement, and monitor human “talent” programs and policies including talent management and talent acquisition. In conjunction with TA Director, in this role you will anticipate and plan for long-term people related needs and trends. You will ensure that current employees have the necessary skills for TA future requirements and current HRIS systems. You will also function in the critical role of TA lead for any current and future HRIS system used by CSMS TA.

Essential Functions

  • Provide support to a TA team with the implementation and administration of staffing programs, policies and processes

  • Act as Talent Acquisition lead for Workday, our Applicant Tracking System (ATS). Provide overall training, guidance and trouble-shooting assistance with our ATS. Activities may include:

  • Working with Global HR systems to improve recruiting processes and adding resources within ATS to address customer and candidate needs

  • Liaise with HR systems colleagues to review needs, troubleshoot ATS additions and provide recommendations

  • Test results/improvements when requested

  • Communicate changes to the CSMS US TA team and lead training of the team.

  • Train new recruiters and hiring managers on the ATS

  • Support hiring managers and TA team when ATS issues arise and immediate resolution is required

  • Delivery of weekly reports covering TA analytics including filled and closed reqs, open reqs, future hires, offers created and other ad hoc reports as requested

  • Provide project support for assigned Associate Directors and TA Director. This support may include:

  • Opening reqs for new positions and backfills

  • Create a master req in Workday for high volume projects

  • Create candidate trackers for projects. In partnership with the Recruiting Project Lead (TA Associate Director) assist creation of project interview guides, screening guides and offer details cheat sheets

  • Act as CSMS TA point of contact for Global HRIS when new systems are being evaluated or platforms are being tested. Provide feedback related to US CSMS needs and requirements. Provide recommendations on behalf of US CSMS

  • Assist with new hire background oversight and monitoring. Reviewing new hire onboarding progress and connect with candidates to ensure requested documentation is being provided. Intervene when issues need to be escalated to IQVIA HR and Legal

  • With guidance, provide coaching and counseling to functional business leaders and line management to effectively support staffing goals

  • Assist with managing projects related to legislation in the recruitment process within HR and across the business, HR systems, practices, procedures and compliance.

  • Support a diverse workforce and comply with local and regional hiring guidelines and procedures, particularly for applicant tracking.

  • Ensure the provision of timely employee-related information to management teams as necessary.

  • Partner with designated recruiter/Talent Acquisition Manager in corporate req creation. Provide support and guidance for corporate based roles as needed. Verify job codes through career ladder, assist in drafting/formatting job descriptions and confirm proper SBU/Dept and other internal coding to create requisitions successfully

  • Provide users with Sharepoint (IPOP) access for specific projects as needed

  • Manage TA portal to include all TA SOPs, project metrics, specialty assignments.


  • Bachelor's Degree Req; or equivalent combination of education, training, and experience

  • 3 yrs. experience within a staffing function as a recruiter or combination of recruiter and specialist experience Required Or equivalent combination of education, training and experience required. HR or HRIS certification strongly preferred

  • Extensive knowledge of Talent Acquisition operational systems and practices required; strong computer skills including Microsoft Office applications and HRIS applications including Workday Applicant Tracking System

  • Strong foundation in virtual engagement platforms (e.g. MS Teams, Zoom, WebEx)

  • Excellent interpersonal, project management, organizational and leadership skills

  • Strong attention to detail

  • Ability to operate independently and to make informed decisions

  • Strong verbal and written communication skills

  • Excellent presentation/facilitation skills (virtual and live)

  • Excellent problem solving, judgment and decision making skills

  • Proactive and positive approach to providing solutions

  • Ability to establish and maintain effective working relationships with coworkers, managers and clients

  • Ability to multi-task, plan and prioritize

  • Ability to work in a matrix team environment

  • High degree of discretion and confidentiality

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at .

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities. Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at to arrange for such an accommodation.

IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare – and human health – forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.

To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA, including our colleagues at Q² Solutions, contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us.

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