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IQVIA Instructional Designer, Training in Parsippany, New Jersey

The Patient Consent Manager of Client Training is responsible for the effective development, coordination and presentation of client training programs related to Investigator Meetings and for developing and delivering webinars and other virtual training to clients and site staff.

Summary of Essential Job Functions:

  • Development and maintenance of standard template PowerPoint deck for Investigator Meetings; customization of deck as required to meet requirements of specific studies

  • Development and maintenance of standard audience engagement questions and FAQs for Investigator Meetings

  • Training of Patient Consent personnel to deliver presentations at Investigator Meetings as necessary to meet schedule demands

  • Function as the primary presenter for Patient Consent at Investigator Meetings, both in person and virtually (Some travel required)

  • Maintenance of centralized calendar for Investigator meetings and other required client training events. Escalation to Dir of Operations of schedule conflicts or need for additional resources to meet demands

  • Develops and conducts virtual trainings (Webinars) for both group and on-demand one-on-one as necessary

  • Monitors effectiveness of training by analyzing feedback and metrics to continuously strengthen course content and materials

  • Assume lead role in supporting clients transitioning to the SaaS product of Patient Consent with training and plan development

  • Assist clients in developing transition and training plans for their transition to the SaaS product

  • Provide training to clients as necessary on the use of the ICF Author tool in the SaaS suite

  • Must be proficient on both legacy and v6.0 Patient Consent systems.

  • Updates and maintains collateral materials such as User Guides and Pocket Guides for SecureConsent, etc.

Supervisory Responsibilities:

This position will not have any direct reports initially, but we are budgeted to add one more FTE in this area this year and more in the future

Minimum Qualifications:

  • 2 years of prior relevant experience

  • Minimum of a Bachelor’s degree

Skill Requirements:

  • Patient Consent System - Ability to proficiently use the SecureConsent software and knowledge of our standard processes, in order to train site and client employees on use of our product in clinical trials and for creation of ICFs

  • Understanding of Clinical Trials process - Complete understanding of the clinical trials environment and processes to be able to train clients and site employees in our role and effectively answer questions

  • Presentation & Training Skills - Ability to effectively communicate to clinical site and client representatives, including those who speak English as a secondary language. Forums would include IMs and virtual webinars, etc.

  • Presentation materials and implementation plan development - Ability to produce and revise PowerPoint presentations for Investigator Meetings, as well as work with clients to design and implement training programs for the use of our SaaS product

Travel Requirement:

  • This position requires 30% travel for business to Canada, South America and U.S.A.

  • Please note this position has option to be remote (work from home option)


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IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe

As the COVID-19 virus continues to evolve, IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding vaccination status. https://jobs.iqvia.com/covid-19-vaccine-status

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