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IQVIA Director, US Commercial Contract Administration (Remote or Hybrid) in Parsippany, New Jersey

By intelligently connecting the right insights, technology and expertise, IQVIA helps our customers and partners do extraordinary things for healthcare. Named to FORTUNE magazine’s “World’s Most Admired Companies” for the fifth consecutive year, we’re looking for a Director of Contracts, to lead the Commercial Contracts team in the US.

Role Purpose:

The Director for US Commercial Contract Administration

  • Plays a pivotal role in managing a team of contract managers for the day-to-day completion of contracts to support IQVIA clients and the US business unit revenue objectives. The Director leads and acts as a coach, driving continuous improvement of skill sets among the team, leads change and removes performance barriers, while recognizing outstanding effort and championing integrity.

  • Pursues and implements advancements in automation and process improvements.

  • Is accountable for meeting department financial P&L.

  • Is accountable for completion of contracts through representation of appropriate terms for services, within the SLA commitments, and adheres to IQVIA standard policies and procedures, while collaborating with various members of the US business unit and its leadership, including finance, legal, IT, and business.

  • Participates in special projects to drive US business unit contract efficiency initiatives.

The success of this role requires the following competencies:

  • Works well with a remote team, driving collaboration among team members and day-to-day training to increase team’s skill set, and knowledge of the business, including new offerings.

  • Understands legal and business terms required, both standard and non-standard.

  • Ability to draft special terms not only under the guidance of a legal playbook, but as needed based on business objectives, for review by legal team and other appropriate members of IQVIA’s business

  • As needed, have the ability to prepare client statements of work, amendments and other client correspondence under limited supervision

  • Identify potential risks associated with terms and conditions to minimize risk(s) for the organization

  • Strong understanding of IQVIA data, services and technology.

  • Critical business acumen/judgment.

  • Strong and creative problem solving and communication skills.

  • Self-starter who enjoys collaborating and sets the tone for respect

  • Flexible/agile and able to work in a fast-paced, dynamic environment, consistently delivering on even difficult commitments.

  • Conveys specific, observable, and measurable expectations.

  • Communicate and articulate concerns, regarding process and/or improvements needed.

  • Experience leading contracting integration efforts for acquired businesses

  • Experience in leading a Contract Lifecycle Management (“CLM”) implementation.

  • Drive KPI reporting, allowing informed decision-making

Minimum Education, Experience, & Specialized Knowledge Required:

  • 5-10 years of contract management experience a must,

  • Experience leading teams and developing talent.

  • Strong passion for learning, getting things done, solving contract issues

  • Experience in Apttus/Conga contract management application.

  • Experience drafting contract language and asking questions to resolve contract needs

  • Experience with contract negotiations, understands contractual terms and conditions, and its impact to the business

  • Excellent communication (written and oral) and interpersonal skills

  • Strong Microsoft PowerPoint, Excel and Word, SharePoint and CRM skills/knowledge

  • Effective interpersonal and communication skills, creative and pragmatic problem-solving skills, business acumen and the ability to work both independently and as part of a team.

  • Sound judgment and commitment to ethical conduct.

  • Ability/interest in working across a broad range of subject matter areas.

  • Ability to work independently and prioritize.

  • Bachelor’s degree - Required

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities.

As the COVID-19 virus continues to evolve, IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding vaccination status.

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