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IQVIA IT System Analyst in Livingston, United Kingdom

Q2 Solutions is a leading clinical trial laboratory services organization with end-to-end laboratory services and secure, enterprise-wide biospecimen and consent management solutions. With a relentless focus on quality and innovation, Q2 Solutions uses its global experience and scientific expertise to transform science and data into actionable medical insights that help customers improve human health. A joint venture of IQVIA (formerly QuintilesIMS) and Quest Diagnostics, Q2 Solutions combines the best of each parent organization’s clinical trials laboratory services capabilities to fulfill its mission of treating each sample as if a life depends on it.


Set-up and maintain all aspects of the Laboratory Information System regarding the flow of information from laboratory instruments to the final reporting of results. Collaborate with Information Technology, production laboratories, vendors and laboratory management as necessary in the execution and fulfilment of duties.


 Support, analyse and review daily information flow between the different components of the Laboratory Information System (LIS). Conduct root cause analysis of recurring issues and determine corrective actions.

 Design, set-up and validate laboratory instrument interfaces and interface filters to the LIS.

 Set-up and test specimen routing between laboratories as defined by sponsor specific protocols or individual laboratory capability/capacity

 Supervise the validation of vendor software patch/release updates to support or enhance the LIS.

 Set-up middleware test codes to direct information (results) flow from instruments to the laboratory reporting system.

 Test and monitor result data integrity between all systems utilized in the results reporting process in compliance with the relevant accreditation/certification bodies.

 Provide training to Global Harmonization team and regional laboratory teams, as needed


 Knowledge of laboratory safety and infection control procedures and practices including standard precautions and hazardous chemical handling.

 Knowledge of laboratory equipment, laboratory information systems and laboratory middleware software

 Advanced computer software and Excel spread-sheet skills

 Ability to balance multiple priorities

 Ability to establish and maintain effective working relationships with co-workers, managers and clients


 Bachelors Degree and 5 years’ relevant experience or equivalent combination of education, training, and experience in a medical laboratory environment and or IT environment.

At IQVIA, we have a vision. Where every healthcare decision is based on evidence. Where data science and human science come together to improve global health. Where new and creative solutions aren’t just possible – they are expected.

Thank you for your interest in growing your career with us. It takes insight, curiosity, and intellectual courage to transform healthcare. The 56,000+ employees of the IQVIA family of companies, including Q2 Solutions, are reimagining a world without the consequences of disease. We are brave minds bringing powerful ideas to reality. At IQVIA, you can truly make an impact in an environment where you’re supported to succeed.

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